Project Management & Delivery
Global automated payments programme
Global software organisation
Led cross-functional delivery of an automated payment capability for US customers, with a framework designed for wider global rollout.
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Selected delivery across project management, PMO, transformation, and AI adoption — anonymised from real programmes.
Transformation & Process Improvement
Global Order Operations transformation
Global software organisation
Orchestrated a multi-region Order Operations transformation that consolidated dispersed teams and reduced siloed working.
View case studyPMO Setup & Consulting
Billing migration to reduce FX conversion cost
Global software organisation
Directed a billing migration initiative aimed at cutting annual foreign-exchange conversion costs, through complex legal and compliance constraints.
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Accelerated global banking migration
Global software organisation
Delivered a time-critical banking migration covering payroll, merchant services, and customer transactions with minimal disruption.
View case studyAI Coaching & Adoption
AI coaching cohorts for lasting adoption
Enterprise learning & delivery teams
Led multiple AI coaching cohorts that shifted everyday behaviour and raised productivity through practical technology use.
View case studySales Team Setup & Commercial Enablement
Building a specialty retail business from scratch
Founder-led retail venture, Brussels
Founded and grew a multilingual specialty DVD wholesale and retail business in Brussels — from an opening stock of eleven titles to a recognised destination store.
View case studySales Team Setup & Commercial Enablement
Standing up customer acquisition for a call-booth services business
Telecom retail services startup
Helped establish commercial operations for a business supplying complete call-booth setups — recruiting customers, supporting them, and keeping operations and accounts running.
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